Privacy Policy

1. Information We Collect

When you place an order, create an account, request a quote, or contact us, we collect personal information you provide directly, including your name, email address, shipping and billing addresses, phone number, order and quote details, uploaded artwork files, and account credentials. We also automatically collect basic technical information such as your device type, browser, IP address, and pages visited on our site.

2. Payment Processing

Payment card details are collected and processed by our PCI-compliant payment processor. Center City Print does not store your full card number, CVV, or expiration date on our servers. We retain only a limited transaction record (such as order amount, last four digits, and processor reference) needed to fulfill and reconcile your order.

3. Cookies & Analytics

We use cookies and similar technologies to keep you signed in, remember your cart, and understand how visitors use our site. We use Google Tag Manager and Google Analytics to measure traffic and improve the experience. You can control cookies through your browser settings; disabling them may affect cart and checkout functionality.

4. How We Use Your Information

• Process, produce, and deliver your print orders and mailing campaigns.
• Send order confirmations, production updates, shipping notifications, and receipts.
• Provide customer support and respond to inquiries or quote requests.
• Maintain your account and order history.
• Detect and prevent fraud, abuse, or misuse of our services.
• Improve our website, product catalog, and services.
• Send occasional marketing communications where permitted (you may unsubscribe at any time).

5. Third-Party Sharing

We share personal information only with service providers that help us operate our business, and only to the extent needed for them to perform their role. These include our payment processor, shipping carriers (such as UPS, FedEx, and USPS), USPS and mailing partners for EDDM and direct-mail campaigns, our print production hub, email delivery providers, and analytics providers. We do not sell your personal information. We may disclose information when required by law or to protect our legal rights.

6. Data Retention

We retain order and transaction records for as long as needed to satisfy tax, accounting, and legal obligations. Uploaded artwork files are retained only as long as needed to complete your order and any related reprints. Account information is retained until you request deletion, subject to any records we are required to keep by law.

7. Your Rights

You may request access to the personal information we hold about you, ask us to correct inaccurate information, or request that we delete your account and associated data. Contact us at orders@centercityprint.com to make a request. We will respond within a reasonable time and may need to verify your identity before acting on the request.

8. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of our services after an update constitutes acceptance of the revised policy.

10. Contact Us

Questions about this Privacy Policy or your personal information? Reach us at: