At Center City Print, we value our customers and strive to provide the highest level of service and quality products. We understand that sometimes returns are necessary, and we are here to assist you with any concerns you may have.

Eligibility for Returns:

  • Our return policy covers products that are defective, damaged, or incorrect due to an error on our part. We want to ensure you receive the correct product in excellent condition.
  • Customized or personalized items cannot be returned unless they are defective or damaged.

Return Process:

  • If you believe you have received a defective, damaged, or incorrect item, please contact our customer service team within 7 business days of receiving your order. They will guide you through the return process.
  • Before returning any item, please provide us with clear photos or detailed descriptions of the issue to help us assess the problem and find the best solution.
  • Once we have reviewed your request and approved the return, we will provide you with instructions on how to proceed.

Return Options:

  • Depending on the nature of the issue, we may offer one of the following options:
    • Replacement: We will send you a new, corrected item at no additional cost.
    • Refund: If a replacement is not possible, we will issue a refund for the defective or damaged item, including any shipping charges paid.

Standard Turnaround Time:

Our standard turnaround time for printing orders is 3-7 business days. Please keep this in mind when requesting a return, as we will need time to process and resolve the issue promptly.

Expedited Orders:

If you have placed an expedited order with us, please note that additional fees may apply. These fees cover the costs associated with prioritizing your order to meet your requested deadline. However, if there are any issues with the expedited order, we will still address them promptly and provide a resolution.

Packaging and Shipping:

  • When returning an item, please ensure it is securely packaged to prevent any further damage during transit.
  • We recommend using a reliable shipping method that provides tracking information to ensure the safe return of the item. Please note that customers are responsible for the return shipping costs unless the return is due to an error on our part.

Our dedicated customer service team is available to assist you throughout the return process. For assistance with a return, please contact or call us at 570-209-7343. We appreciate your understanding and cooperation as we work together to resolve any issues and ensure your satisfaction.

Ready to Take Your Next Project to the Next Level? Schedule a Consultation with Our Expert Design Team and Get Ready to Print!

At Center City Print, we offer a wide range of services to meet your printing needs. From banners and business cards to copy and print services for personal needs, you can trust us to provide the best printing solutions. Our locations in Scranton and Kingston make us easily accessible to those in Scranton, Pittston, Moosic, and the surrounding areas of Lackawanna and Luzerne counties. Visit us today to experience quality printing services.

Center City Print
Scranton, PA

119 Penn Ave
Scranton, PA 18503


Center City Print
Kingston, PA

778 Wyoming Ave
Kingston, PA 18704


Center City Print in Scranton, PA is conveniently located near the Marketplace at Steamtown. We’re next to the Legion Hall and not far from the Downtown Deli. We are a locally-owned and operated print shop serving Scranton and its surrounding communities, including Dunmore, Clarks Summit, Moosic, Avoca, and Jermyn. We’re committed to providing quality prints at an affordable price. Since opening in 2012, we’ve been privileged to work with many individuals and business owners, big and small. We hope to include you among the ranks of our satisfied clientele. From business card and brochures to trade show posters and direct mailing services, we’re ready to help with all your printing and advertising needs.

Contact our Scranton office today or stop by during our hours of operation. We look forward to working with you.

Center City Print in Kingston, PA is located and next to Three Dog Bakery, across from Abe’s Hot Dogs and near to the Kingston Village Center. Our Kingston print shop opened in 2018 to serve our growing fans across Luzerne County, including Wilkes-Barre, Dallas, Forty Fort, and Swoyersville, PA. We’re excited about our expansion into the Kingston area and hope to work with you soon for your printing and marketing needs. We work with individuals and businesses of all sizes. From personalized wedding invitations to custom bookmarks to large sales posters, we offer a wide array of paper products and services—including design.

Visit our print shop in Kingston today, or give us a call during our hours of operation. We’re here to solve your printing challenges. Name your size and quantity, and let’s get started!